AI-enabled coaching scheduling streamlines the coaching process and gives your teams more time to focus on improving performance.
With today's release of Coaching appointment scheduling with workforce management, quality managers and supervisors can more easily schedule coaching sessions on their own, without having to request availability from other teams. Quality managers select the best available appointment time from options based on workforce management schedules.
Haven't scheduled a coaching session before? Learn how with this demo:
Available for Genesys Cloud 3 users.
#QualityManagement#Roadmap/NewFeatures------------------------------
Sara Vallejo
Product Marketing
Genesys - Employees
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