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New Supervisor AI features for Speech and Text Analytics

  • 1.  New Supervisor AI features for Speech and Text Analytics

    Posted 05-12-2025 10:36

    Beyond is excited to announce a new course on Genesys Cloud: WEM - Supervisor AI for Speech and Text Analytics.

    This course introduces Supervisor AI and the different Copilot features for Speech and Text Analytics. In addition, it also provides a high-level overview of the different features and how they augment the supervisory role.   

    Interested in learning more? Comment on this tread and an expert will get back to you or, visit the Beyond Website for details. 


    #GenesysCloud
    #Training

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    Melissa Talamonti-Clark
    Product Manager, Genesys Beyond
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