Genesys Cloud CX - Beta HQ

In Genesys, we aim to understand how you utilize our various kinds of groups. Are they easy to work with? Which capability are you missing?  Your feedback is welcome to improve the "grouping" experience!

This survey is open to anyone who uses Genesys Cloud, whether you are an agent, a CRM manager, a supervisor, a customer service consultant ...  

It will take about 7 minutes, and the respondents will enter a raffle to win one of two €75 gift cards.

Take the survey!

Be quick, it will close on July 21st, 2025.

Also, share this information with anyone in your organization that can be interested in this opportunity!

Thanks for sharing! I'll take the survey. Happy to provide feedback if it helps improve the Groups experience in Genesys Cloud.

Thanks, that survey is already closed. You can join the Genesys User Experience Research Community (Signup Form) to be contacted for future opportunities like this.

Thanks!