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  • 1.  New Version of Desktop App crashing

    Posted 01-23-2019 11:57
    No replies, thread closed.
    Has anyone else noticed that upgrading to the new version of the Desktop Application is causing the app to crash? We have two customers experiencing this. I am getting ready to update mine to replicate and open a PCS case. 


    #Omni-ChannelDesktop/UserInterface

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    Angelia Harper
    Avtex
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  • 2.  RE: New Version of Desktop App crashing

    Posted 01-23-2019 14:34
    No replies, thread closed.
    The only thing I noticed (on Windows 10) is that the first time I ran it after update, the app flashed on screen and immediately went away. The second time I ran, it started fine with no problems since.

    I did not see the error you show.

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    George Ganahl CCXP, GCA
    Principal Technology Consultant
    Genesys
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  • 3.  RE: New Version of Desktop App crashing

    Posted 01-23-2019 15:02
    No replies, thread closed.
    I am not able to replicate it on a Windows 10 machine or a Windows 8. We have cases opened with PCS. Was just curious if any other folks had noticed it. Thank you, George! ​

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    Angelia Harper
    Avtex
    ------------------------------

    Original Message


  • 4.  RE: New Version of Desktop App crashing

    Posted 01-23-2019 17:13
    No replies, thread closed.
    A new version was just pushed that seemed to have resolved the issue!

    ------------------------------
    Angelia Harper
    Avtex
    ------------------------------

    Original Message


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