Last month, we released a video for getting a console log with PureCloud running in the Chrome browser. While that is the preferred scenario, some issues can only be reproduced with the PureCloud desktop app. With that in mind, this month, we present a video to help you get a console log with the PureCloud desktop app.
You can find Get a console log with the desktop app in the View troubleshoot videos section of Troubleshoot PureCloud - PureCloud Resource Center.
#Self-Service
#Troubleshooting------------------------------
Ed Crabtree
Technical Writer
Genesys - Employees
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