Workforce Engagement Management

 View Only

Discussion Thread View

  • 1.  Not reciving time off requests to inbox

    Posted 09-27-2024 07:10
      |   view attached

    For some reason I am not receiving leave requests to my inbox. It was working a couple of days a go but the last leave put in did not send it to my inbox. Any ideas why this might be? Attachment shows leave requests.


    #TimeOff/HRIS

    ------------------------------
    Bruce Dunn
    Department of Technology & Information
    State of Delaware
    ------------------------------


  • 2.  RE: Not reciving time off requests to inbox

    Posted 09-28-2024 23:56

    Check that your permissions have not change, especially if you use a custom role for WFM Admin.  We have seen some strange things going on with roles, but the patch is supposed to be out there already.



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


  • 3.  RE: Not reciving time off requests to inbox

    GENESYS
    Posted 09-30-2024 09:44

    Hi Bruce, if you need help with what Robert mentioned, or since this was working before and now is not, please submit a support ticket so they can help you. 



    ------------------------------
    Damaris Scott
    Genesys - Employees
    ------------------------------

    Original Message


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources