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Not sure how to prepare for your PureCloud enablement? Maybe this will help.

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  • 1.  Not sure how to prepare for your PureCloud enablement? Maybe this will help.

    Posted 09-06-2016 18:50
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    Found a great planning guide to help with your contact center setup, migration and/or upgrade.

     

    https://help.mypurecloud.com/articles/prepare-your-contact-center-for-purecloud-adoption/

     

    Lots of good checklists and things to think through as you get enabled on Pure Cloud -- or any contact center platform for that matter.

     



  • 2.  RE: Not sure how to prepare for your PureCloud enablement? Maybe this will help.

    Posted 12-13-2016 22:01
    No replies, thread closed.

    Thank you, David!