scripter | 2019-02-08 15:35:17 UTC | #1
is it possibly to send custom notification message to PureCloud from back-end of external site? are there some API for this?
tim.smith | 2019-02-08 15:37:36 UTC | #2
What do you want PureCloud to do with an incoming message?
scripter | 2019-02-08 15:45:55 UTC | #3
need to show it for the user and save it in Alert Inbox. Also if it is possibly need to customize the look of this alert message.
tim.smith | 2019-02-08 17:43:34 UTC | #4
You can use a custom client app to send alerts to the user (toast popup). You do not have control over the UI aside from the options in this API: https://developer.mypurecloud.com/api/client-apps/sdk/AlertingApi.html#alertingapi____baseapi____baseapi_html_
system | 2019-03-11 17:43:34 UTC | #5
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