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  • 1.  Number Management DocuSign Approval Process

    Posted 10-13-2023 14:32
    Edited by Reuben Goodwin 10-13-2023 14:35
    No replies, thread closed.

    When I fill out an order for porting numbers as the Tech in Number Management, the approver is not near me to sign and approve electronically. I would have to manually print out a LOA form and have it sign which waste time. By having it electronically signed and approve from the portal this will speed up the process and will be a more efficient way of handling orders.  Can I count on your vote? Link below

    https://genesyscloud.ideas.aha.io/ideas/SSAPA-I-8


    #PlatformAdministration
    #Roadmap/NewFeatures
    #SystemAdministration
    #Telephony

    ------------------------------
    Reuben Goodwin
    Health Alliance Plan
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  • 2.  RE: Number Management DocuSign Approval Process

    Posted 10-17-2023 09:41
    No replies, thread closed.

    Unfortunately, some legislation has not caught up with technology, so Genesys may be strapped by ancient FCC law to process these.  Good idea though.



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Number Management DocuSign Approval Process

    Posted 10-17-2023 09:51
    No replies, thread closed.

    @Robert Wakefield-Carl Thank you for your response. That could be the case. Maybe with these votes some eyes up top can see it and make a change hopefully. Could I get yours?



    ------------------------------
    Reuben Goodwin
    Health Alliance Plan
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    Original Message


  • 4.  RE: Number Management DocuSign Approval Process

    Posted 10-17-2023 09:54
    No replies, thread closed.

    My votes are a bit messed up at the moment.  It says I have 195/70.  I am afraid to touch it and loose all those votes.  



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


  • 5.  RE: Number Management DocuSign Approval Process

    Posted 10-17-2023 09:58
    No replies, thread closed.

    @Robert Wakefield-Carl via Genesys

     

      Understandable. Thank you and I appreciate your input.

     

     

    Reuben Goodwin

    Solutions Architect

    AD Customer Services


    2850 W. Grand Blvd.     | Detroit, MI | 48202

    Phone: (248) 776-3663

    rgoodwin@hap.org

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    Original Message


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