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  • 1.  Number of campaign recycles

    Posted 09-07-2020 13:57
    No replies, thread closed.
    Hello, Is there any way to know through Genesys Cloud UI the number of times that a campaign has been recycled (manual or automatically-system based)?

    It's a KPI of interest for one of our customers.

    Thanks
    #Outbound

    ------------------------------
    Intermundial intermundial
    LeadClic
    ------------------------------


  • 2.  RE: Number of campaign recycles

    Posted 09-08-2020 10:15
    No replies, thread closed.
    Hi Intermundial, 
    There is not currently any feature for tracking how many times a campaign has been recycled. I'm not seeing an idea for it in Aha! right away; you could create a new one for this functionality.
    Thank you,

    ------------------------------
    Sean Carter
    Senior Software Engineer - Outbound
    Genesys
    ------------------------------

    Original Message


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