Genesys Cloud - Main

Hi Neil,

You may be able to use the Audit Viewer or Audit API to investigate this. The documentation notes that audit events can include the RemoteIP and the FAQ specifically mentions the AccessToken audit event as an example. 

That said, I'm not sure whether this also applies to Client Credentials OAuth clients or whether you can query the audit logs by OAuth client to see every source IP that has used it. If anyone has validated this for Client Credentials, I'd be interested to hear how you queried it.

• https://help.genesys.cloud/articles/view-audit-events/

• https://help.genesys.cloud/faqs/how-do-i-find-the-ip-address-assigned-to-a-user-logged-in-to-my-organization/

Thank you Phaneendra,

An audit API worked using the below statement... the response does indeed include a remoteIP.

post/api/v2/audits/query

Regards,

Hi Neil,

You may be able to use the Audit Viewer or Audit API to investigate this. The documentation notes that audit events can include the RemoteIP and the FAQ specifically mentions the AccessToken audit event as an example. 

That said, I'm not sure whether this also applies to Client Credentials OAuth clients or whether you can query the audit logs by OAuth client to see every source IP that has used it. If anyone has validated this for Client Credentials, I'd be interested to hear how you queried it.

• https://help.genesys.cloud/articles/view-audit-events/

• https://help.genesys.cloud/faqs/how-do-i-find-the-ip-address-assigned-to-a-user-logged-in-to-my-organization/