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  • 1.  OAuth client not found

    Posted 03-24-2025 13:31
    No replies, thread closed.

    Hi.

    I'm trying to authenticate a OAuth client to get the access token but it returns "Client not found".

    I have created the oauth client in Genesys and Authorized it, I sent the request to

    "https://login.mypurecloud.com/oauth/token" encoded the credentials on base64 and choose type "cliente credentials", but I keep getting this return from the API: {'error': 'invalid_client', 'description': 'client not found', 'error_description': 'client not found'}

    #API/Integrations

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    Samara Silva
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  • 2.  RE: OAuth client not found
    Best Answer

    Posted 03-24-2025 18:56
    No replies, thread closed.

    Are you pointing to the correct purecloud login URL? Eg, for Sydney it's .com.au etc 



    ------------------------------
    Lawrence Drayton
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  • 3.  RE: OAuth client not found

    Posted 03-25-2025 16:55
    No replies, thread closed.

    Hi, thas was exactly it. After solve that, I got the same error when trying to make requests because I was using api.mypurecloud and when I change to the correct region the issue was resolved.

    Thank you!



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    Samara Silva
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    Original Message


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