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  • 1.  oAuth for Bot Connector

    Posted 09-04-2025 17:12

    Hello, our org is implementing bot connector and wants to sent a generated token as a header to our 3rd party bot. 

    I found the following article but it does not really outline steps to fully implement this. How would I update the bot connector integration credentials from within architect? How often can an integration be updated with new credentials, is there any sort of timeout or limits to be aware of?

    https://help.mypurecloud.com/faqs/how-to-use-oauth-within-a-bot-connector-integration/


    #Integrations

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    Meg Luong
    Service Desk Technician III
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  • 2.  RE: oAuth for Bot Connector

    Posted 09-26-2025 18:54

    Hi Meg Luong,

    You can set session variables with the Call Bot Connector action to pass on to your 3rd party bot.
    https://help.mypurecloud.com/articles/call-bot-connector-action/



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    Jacob Shaw
    Sr. Software Engineer
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