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OAuth Type to be used in Data Actions for /api/v2/conversations

  • 1.  OAuth Type to be used in Data Actions for /api/v2/conversations

    Posted 06-05-2025 18:02

    Kelvin_Lau | 2020-10-19 03:53:29 UTC | #1

    Hi there, I am trying to use Genesys Cloud Data Actions to perform a conference call using the POST /api/v2/conversations/calls/{conversationId}/participants

    However, I got the below error

    Client credentials cannot be used for requests to this resource

    I know that Client Credentials cannot be used for api with User context. I haved then tried using other grant type (e.g. implicit grant) when creating Outh Client, but then it returns:

    {"error":"unauthorizedclient","description":"client is not authorized to use the clientcredential grant type","errordescription":"client is not authorized to use the clientcredential grant type"}

    So my question is : Is there any method to use the data action UI to call this api ? Or I must write my own application with other OAuth grant type to do this?

    Thanks a lot! Kelvin

    anon28885283 | 2020-10-19 03:58:13 UTC | #2

    Hi Kelvin,

    As far as I know there really isn't a workaround as Data Actions can only use Client Credentials. So if you need to call APIs that require user context, you'd need to build an app/service that has user authentication (Implicit grant or Code Auth).

    Kelvin_Lau | 2020-10-19 04:03:21 UTC | #3

    I see. It would be great if Data actions can support other OAuth Grant type too. Anyway thanks a lot!

    system | 2020-11-19 04:03:24 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 9096



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