Genesys Cloud - Main

Our customer does not allow iframe to be enabled because of a known security risk.  Okta's one-step login to Genesys Salesforce does not work with iFrame disabled.  If you disable iFrames you need to log in to each system separately.  Is there any workaround or suggestions to Okta one-step login into Genesys/Salesforce without enabling iFrames?  Thanks.

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Martin Bunting
i3Vision Technologies Inc.
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Have you tried using just SAML with Okta?

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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
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selecting "Auto-redirect to SSO" AND "Use Dedicated Login Window" should take you directly to the SSO providers login screen in a dedicated window (avoiding the x-frame security directive causing issues with an iFrame).  If you're already authenticated in your SSO provider, it should simply redirect you back into the app.

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Richard Schott
Genesys - Employees
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