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  • 1.  Onboarding new Customer

    Posted 03-17-2025 07:48

    Hello Team, We need to onboard a new customer from Avaya to Genesys Cloud. We are searching a prerequisites document which can explain what information we need from client. Also what information we need to give them from Genesys side to start gathering data.


    #Connect with a Customer (NEW)
    #Implementation

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    pradeep Kumar
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  • 2.  RE: Onboarding new Customer
    Best Answer

    Posted 03-17-2025 10:40

    Hi Pradeep,

    There is some available information on the Genesys Knowledge Network: Get Started 



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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    Original Message


  • 3.  RE: Onboarding new Customer

    Posted 03-17-2025 16:59

    Hi Pradeep, 

    You can check the Genesys Cloud onboarding checklist in the resource center.



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    Orhun Sahin
    Software Development Engineer
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    Original Message


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