Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  One Edge in different organization

    Posted 06-27-2021 02:57
    No replies, thread closed.
    Dear Team ,

    is it possible to configure one edge into different organization 


    Regards ,
    #Telephony

    ------------------------------
    Noufal Ebrahim
    Saudi Manpower Solutions Co.
    ------------------------------


  • 2.  RE: One Edge in different organization

    Posted 06-28-2021 07:57
    No replies, thread closed.
    Hi there, I'm not really sure what you're asking for.
    If you're asking if you can use one edge with 2 orgs - nope, don't think that's possible.
    If you just want to move edge from one org to another - sure, that's easy.

    Just unpair the edge from one org (/api/v2/telephony/providers/edges/{edgeId}/unpair) and pair it with a new one.

    Good luck!

    ------------------------------
    Piotr Danielewski
    EY Global Services Limited
    ------------------------------