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  • 1.  Only Future Dates Open Installments?

    Posted 03-04-2026 10:54

     Scenario, the next installment information should play the OPEN status with the closest due date to the current date.
    I am receiving the following API array variables:

    Status (Array)

    DueDate (Array) – date format should be yyyy-MM-dd.

    I am a bit confused about how to compare the closest due date with the current date. Has anyone implemented this kind of scenario? Any ideas would be helpful.


    #ArchitectandDesign

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    Srikanth k s
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  • 2.  RE: Only Future Dates Open Installments?

    Posted 03-04-2026 11:31

    Hello Srikanth, 

    One solution would be to implement a loop that iterates through your arrays and tracks the minimum data difference. 

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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  • 3.  RE: Only Future Dates Open Installments?

    Posted 26 days ago

    Hi Srikanth, 

    You can handle this by matching each Status with its DueDate using the same index array, then filtering only the OPEN items.

    Simple logic steps:

    1. Get today's date

    2. Loop through the arrays

    3. If Status = OPEN, check its DueDate

    4. Use DateTimeDiff to compare DueDate with today

    5. Keep the date with the smallest positive difference

    In Genesys Cloud, you can use DateTimeDiff like this:

    • DateTimeDiff(ToDateTime(DueDate[i]), GetCurrentDateTime(), "days")
      • You may need to augment the DueDate format to be compatible with the above logic, you can this within Genesys itself via updating the variables required. 

    This will return:

    • Positive number > future date

    • Zero > today

    • Negative number > past date

    So you can ignore negative values and from the remaining ones select the smallest value. That will give you the closest upcoming OPEN due date, even across month-end or year changes.



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    Josh Coyle
    Senior Professional Services Consultant
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  • 4.  RE: Only Future Dates Open Installments?

    Posted 21 days ago

    @Josh Coyle Thank you for explaining. I tried a similar method and achieved success. It was very helpful.



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    Srikanth k s
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