chouyos | 2021-12-01 13:34:48 UTC | #1
Hi, We are using Open Data Exporter to get the Chat Details. The request type used is getChatDetails. Unfortunately we often encounter the following error, stopping the export:
[2021-12-01T13:02:05.841] [TRACE] executor - getChatDetails:Getting 443 more chats... [2021-12-01T13:02:06.072] [TRACE] executor - getChatDetails:Getting 442 more chats... [2021-12-01T13:02:06.161] [INFO] api - Bad Chat, no permissions, skipping..
My first assumption is that a right is missing. But what right would be missing then? Or maybe we are using the wrong request, executing the wrong API?
Thanks a lot in advance!
tim.smith | 2021-12-01 14:49:34 UTC | #2
Are these traces coming from code you've written for your jobs/templates? I'm having trouble relating those traces to anything in the main codebase.
If you run the app with the /debugAPI parameter, it should trace out verbose details about each API request it's making. That parameter is documented here: https://github.com/MyPureCloud/open-data-exporter/wiki/Running-the-application
system | 2022-01-01 14:50:04 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 12810