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  • 1.  Open Source website for testing Genesys Cloud chatbots

    Posted 12-19-2024 17:32
    No replies, thread closed.
    I've just created a open source website that allows people to test their Genesys Cloud chatbots/flows. You can play with it here.
     
    I posted about it on LinkedIn, but would love to share it here to see what this community thinks. My aim is to make the website as easy as possible for someone to write a simple test whilst developing their chatbots or Inbound Message flows. They can then share the tests via a URL.
     
     
     
    How it works
     
    Under the hood it is a React website that leverages the Web messaging Guest API to simulate a conversation. It's a very simple setup.
     
    The functionality it currently has:
     
    • Define a test with Say and Wait For Reply Containing steps
    • Share and store tests via a URL
    • Show the underlying payloads to help with debugging  
    • Show the transcript as the test is running

    Functionality I'd like to add:

    • More types of test steps
    • Ability to add custom attributes to a session 

    I feel like there are many more useful features to add?


    #API/Integrations
    #ConversationalAI(Bots,AgentAssist,etc.)

    ------------------------------
    Lucas Woodward
    OVO Energy Ltd

    https://www.linkedin.com/in/lucas-woodward-the-dev
    ------------------------------


  • 2.  RE: Open Source website for testing Genesys Cloud chatbots
    Best Answer

    Posted 12-20-2024 10:15
    No replies, thread closed.

    Hey Lucas,

    This is awesome! Thank you for creating such a cool, open source tool for customers to use with Genesys Cloud! I can't wait to see what updates that you make in the future. Please keep us posted!



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    Jason Kleitz
    Online Community Manager/Moderator
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  • 3.  RE: Open Source website for testing Genesys Cloud chatbots

    Posted 12-23-2024 15:15
    No replies, thread closed.

    Thank you! I will do.



    ------------------------------
    Lucas Woodward
    OVO Energy Ltd

    https://www.linkedin.com/in/lucas-woodward-the-dev
    ------------------------------

    Original Message


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