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  • 1.  Optimizer Scalability when utilizing AI Forecasting/Scheduling

    Posted 05-28-2020 12:51
    No replies, thread closed.
    If a PureConnect customer uses GC for forecasting/scheduling, how does that increase scalability based on the current Optimizer limitation scale?


    #GeneralQuestion
    #Workforce Management


  • 2.  RE: Optimizer Scalability when utilizing AI Forecasting/Scheduling

    Posted 05-28-2020 12:57
    No replies, thread closed.
    Hi Trent,

    Using forecasting/scheduling in Genesys Cloud has no impact on the current scalability limitations in Connect.

    Kind regards,
    Michele

    ------------------------------
    Michele Fisher
    Genesys - Employees
    Director, Product Management
    ------------------------------



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