Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Options on the desktop version for automatic updates

    Posted 09-07-2022 12:15
    No replies, thread closed.
    Hello, is there a way to set up the updates for Genesys cloud updates so that an IT department can be notified when the updates occur or they can push the updates to all users when the company's IT department isn't allowing users to update themselves? Other than having the IT department have to jump on a ticket to get each user access when updates are pushed. Hope that makes sense, thank you.
    #Unsure/Other

    ------------------------------
    Rob Kemp
    ConvergeOne, Inc.
    ------------------------------


  • 2.  RE: Options on the desktop version for automatic updates

    Posted 09-07-2022 23:37
    No replies, thread closed.
    You might like this thread:  Genesys Cloud CX - Genesys

    Also, there are some other threads that talk about disabling the auto-update in the registry:  Genesys Cloud CX - Genesys

    Looks like links are only referring to site title. They still go to the discussion.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------