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  • 1.  Orchestrator rewards/points redemption

    Posted 6 days ago

    I notice that the Orchestrator Jacket is out of stock or not available to order - Orchestrator Jacket | Genesys Advocacy

    I also saw a note suggesting that Partners can't redeem points for rewards at the moment (though I did redeem 1000pts yesterday for a learning sub...)

    So - am I unable to order because I'm a partner, or am I unable to order simply because there's no stock? Will new stock arrive in the future? Will partners be allowed to order??? We love the merch, and it's great when I'm out visiting with my potential customers if I can show a joint BT/Genesys position! 


    #Other/NotSure

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    Paul

    Paul Mason
    Specialist Designer - British Telecommunications PLC
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  • 2.  RE: Orchestrator rewards/points redemption

    Posted 5 days ago

    I am not a partner but it is also out of stock for me.

    I did redeem that Yeti mug recently, it's great. Although, as a non-partner, I'd kinda prefer a non-branded option too!



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    James Dunn
    Telecoms Specialist
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  • 3.  RE: Orchestrator rewards/points redemption

    Posted 5 days ago

    The yeti mug does look good! I shall patiently wait until Partners are allowed to order, then just go on a mad spending spree with all accumulated points ๐Ÿคฃ



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    Paul

    Paul Mason
    Specialist Designer - British Telecommunications PLC
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    Original Message


  • 4.  RE: Orchestrator rewards/points redemption

    Posted 5 days ago

    Hi Paul! We're not hiding the Orchestrators jacket from you; it's just currently sold out. ๐Ÿ˜… We've ordered a restock in a few sizes that should be available soon, including a new quarter-zip version.

    Our Rewards Store is only available to customers at the moment. Some partners, who belong to organizations that are both Genesys customers and partners, do have access and will be able to redeem their points. 

    We're working on some new badges and point opportunities in Orchestrators just for partners, so look out for more announcements from us about these updates later this summer!



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    Kathryn Verdoni
    Genesys - Employees
    Global Advocacy Program Lead
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  • 5.  RE: Orchestrator rewards/points redemption

    Posted 5 days ago

    Aha - I am both a partner and a customer, so I'll look forward to that!  ๐Ÿ˜Ž



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    Paul

    Paul Mason
    Specialist Designer - British Telecommunications PLC
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    Original Message


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