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Hi everyone,

I'm working with the Genesys Cloud API to implement a custom flow for adding agents to our platform. As part of this process, I need to fetch the organization's authentication settings, particularly the password requirements.

I'm using the endpoint:

GET /api/v2/organizations/authentication/settings

When making this request with a non-admin user, I receive an error indicating that the following permissions are required:

• directory > organization > admin

• telephony > plugin > all

When I use an admin user, the request works fine and returns the expected data.

My question:

Is there any workaround to retrieve the required authentication/password policy settings without granting the non-admin user the admin or telephony > plugin > all permissions?

I'm hoping to keep our permission model strict and avoid over-permissioning where possible.

Thanks in advance for any suggestions or workarounds!

Hello,

The GET /api/v2/organizations/authentication/settings endpoint requires the `directory:organization:admin` permission.
You can find required permissions and scopes in the endpoint description in API Explorer (link I put above), under Operation Information section.

Regards,

GET /api/v2/organizations/authentication/settings