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  • 1.  Outage of the platform: Sorry, there is a problem with the organization you provided.

    Posted 12-12-2019 09:12
    No replies, thread closed.
    Customer reported,
    we tested

    platform is reporting "Sorry, there is a problem with the organization you provided." when trying to log on

    for us-east and Dublin org for sure

    status.mypurecloud.com do not show yet anything
    #PlatformAdministration

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    Раско Радојевић
    Rasko Radojevic
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  • 2.  RE: Outage of the platform: Sorry, there is a problem with the organization you provided.

    Posted 12-12-2019 09:24
    No replies, thread closed.
    We have since recovered, I hope you have too.

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    Angelia Harper
    Avtex Solutions, LLC
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  • 3.  RE: Outage of the platform: Sorry, there is a problem with the organization you provided.

    Posted 12-12-2019 09:32
    No replies, thread closed.
    Hi All ... we have recovered too and the issue was acknowledged on incidents EMEA and other regions.

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    Matt Calton
    Grove & Dean Ltd
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    Original Message


  • 4.  RE: Outage of the platform: Sorry, there is a problem with the organization you provided.

    Posted 12-12-2019 09:28
    No replies, thread closed.
    Open a ticket.  I just tried US- East and West and both responded fine.

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 5.  RE: Outage of the platform: Sorry, there is a problem with the organization you provided.

    Posted 12-12-2019 09:34
    No replies, thread closed.
    Yes
    it has been recovered.
    Working for US-EAST and DUBLIN

    Regards

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    Раско Радојевић
    Rasko Radojevic
    ------------------------------

    Original Message


  • 6.  RE: Outage of the platform: Sorry, there is a problem with the organization you provided.

    Posted 12-12-2019 09:45
    No replies, thread closed.
    Hope this was not related to British election.
    Maybe someone was trying to hack voting system and intrude the platform?!?!

    Just kidding of course

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    Раско Радојевић
    Rasko Radojevic
    ------------------------------

    Original Message


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