That would be a Trunk setting. You need to set the trunk CID priority. Whether to always show the associated Trunk number, unless the user/queue/campaign has a DID.
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Blake Anderson | Sr. Telecom Engineer
BEST BUY CO., INC.
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Original Message:
Sent: 02-08-2023 03:49
From: Akshay Joglekar
Subject: Outbound Caller ID
When I'm assigning a number to an agent under the "Person Details" field we need that number as the caller ID when making outbound calls. What could be the settings to achieve the same?
#Outbound
#SIP/VolP
#Telephony
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Akshay Joglekar
CS Infocomm Pvt. Ltd
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