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Outbound Calls Sometimes Failing

  • 1.  Outbound Calls Sometimes Failing

    Posted 06-05-2025 19:23

    Julio | 2022-11-17 15:26:11 UTC | #1

    Hello,

    We are experiencing call failures sometimes but it seems we get the following message very time:

    error.ininedgecontrol.callflow.document.accept.media

    We have already opened a ticket but have not had definitive answer yet. Unable to replicate the error since it happens sporadically and without any commonalities.

    The call is being dropped and never connects. Mostly all the time happening with endpoints Polycoms vvx450


    tim.smith | 2022-11-17 15:44:03 UTC | #2

    Please continue to work with Care on this issue; this forum is for discussing API use and customizations.


    system | 2022-12-18 15:44:57 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 17267