DaveGussin | 2016-12-14 22:44:44 UTC | #1
Is there a way to retrieve the results of all calls for a specific outbound campaign? For example, the number of calls that were busy, went to voicemail, SIT tone, live person, etc.
anon29353067 | 2016-12-15 21:11:04 UTC | #2
If you look at the "Queue Wrapup Summary Report" for a given Queue that the campaign ran on, you can see the "System wrap-ups", which include busy's, answering machine's, etc.
DaveGussin | 2016-12-15 21:47:22 UTC | #3
Thanks Adam. Are there more granular wrap-ups available that cover SIT tones, or are they covered/included in another system wrap-up code?
system | 2017-08-28 19:29:24 UTC | #4
This post was migrated from the old Developer Forum.
ref: 719