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  • 1.  Outbound Campaign Recycled Customers.

    Posted 05-21-2024 03:36
    No replies, thread closed.

    Dear,

    Is there a way to identify outbound recycled records in campaign and interaction reports as well?


    #Outbound
    #Reporting/Analytics

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    Karthi Elumalai
    Servion Global Solutions Inc.
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  • 2.  RE: Outbound Campaign Recycled Customers.
    Best Answer

    Posted 06-25-2024 22:32
    No replies, thread closed.

    Not without exporting the contact list with the system columns and looking at attempts.  no easy way to see which have been through a recycle, only ones that have been skipped for some reason.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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