Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Outbound Campaigns Permissions For Specific Supervisors

    Posted 11-20-2018 01:20
    No replies, thread closed.
    Dears,

    I would like to know if it is possible to assign specific campaigns to specific supervisors?

    Therefore, the supervisor can only access and see the assigned outbound-campaign.


    Best Regards,
    #Outbound
    #QualityManagement
    #SystemAdministration

    ------------------------------
    Ali Aljohani
    Jathwa Technology Solutions
    ------------------------------


  • 2.  RE: Outbound Campaigns Permissions For Specific Supervisors

    Posted 11-26-2018 09:40
    No replies, thread closed.
    Access control, a feature that is under development, might help with this question. I'm still learning more about it, but it helps restrict access to certain objects, such as outbound campaigns. I'm not sure when it will be released, but you can find out more about it on the Resource Center: About access control - PureCloud Resource Center.

    ------------------------------
    Jordan Robinson-Rucker
    PureCloud Technical Writer
    Genesys - Employees
    ------------------------------



Related Content