Genesys Cloud - Main

Hi guys!

I have a situation in a Contact Center with some agents. They change their status to "Busy" or "Break" to go to the bathroom for example, but when they come back instead of change the status to "Available" they start doing manual outbound calls in Busy. 

Is there a way to they can only make outgoing calls when they are in an "available" state? Like blocking manual outbound in other states than isn't "available"

keep alert for your answers. Regards!