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  • 1.  Passing data from script to secure flow and back

    Posted 12-27-2021 22:16
    No replies, thread closed.
    I tried to read up current posts about this topic and couldn't find a definite answer.  Is there a way to pass data back from secure flow to script when secure flow returns to agent?
    #Routing(ACD/IVR)

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    Edward Wu
    BANK OF HAWAII
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  • 2.  RE: Passing data from script to secure flow and back

    Posted 12-27-2021 22:35
    No replies, thread closed.
    Last time I looked at doing this, there wasn't.  I added a button to the script that called a data action to query the conversation for specific attributes/participant data.

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    Vaun McCarthy
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    Original Message


  • 3.  RE: Passing data from script to secure flow and back

    Posted 12-27-2021 22:42
    Edited by Edward Wu 12-27-2021 22:42
    No replies, thread closed.
    Thanks @Vaun McCarthy.  Do you mind to share which endpoint you use to get the participant data?​

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    Edward Wu
    BANK OF HAWAII
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    Original Message


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