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  • 1.  Passing data from Secure flow to Common module

    Posted 10-12-2023 17:01
    No replies, thread closed.

    Hello,

    Can someone please help me understand the below queries.

    1. If a secure data like credit card number passed between Secure flow and Common module, is it still secure? 
    2. I want to call Credit Card APIs within common module to capture failure output codes. I tried using Call Secure Data Action within Secure Flow but that doesn't return failure outputs. Is there any other way to capture failure outputs within secure flow?

    Thanks


    #ArchitectureandDesign

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    Ragavi Kanagalingam
    Cognizant Technology Solutions India Private Limited
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  • 2.  RE: Passing data from Secure flow to Common module

    Posted 10-15-2023 22:14
    No replies, thread closed.

    I have not tried calling common flows from a secure flow, but it is possible. I am sure that you need to set the common module to be a secure flow type and it will adhere to the same PCI standards as the secure flow.  As for writing back information to the conversation, that kind of makes your secure flow non secure at that point since it is designed to not write or record any data.  I guess they let you break things that are meant to be secure with the Set Participant data.  There is a way to make data in a secure flow secure (go figure), so if you set that and then write it out, it may be "secured" and then you could probably use the Get Secure Participant Data action.   Still skits the PCI compliance if you ask me.



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: Passing data from Secure flow to Common module

    Posted 10-16-2023 12:29
    No replies, thread closed.

    Thank you for the inputs. I'll set the compatible flows for common module to be secure flow and use Call Secure Data Action for API call. This should be secure I guess.



    ------------------------------
    Ragavi Kanagalingam
    Cognizant Technology Solutions India Private Limited
    ------------------------------