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Passing fixed input parameter to Google Dialogflow CX - default welcome intent

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  • 1.  Passing fixed input parameter to Google Dialogflow CX - default welcome intent

    Posted 09-26-2024 04:15
    No replies, thread closed.

    Hi Everyone,

    I'm trying to pass a fixed input parameter value to Google Dialogflow CX so that it can automatically go through the default welcome intent and move on to the next page.

    This value will be sent from Architect flow using the Call Dialogflow CX block.

    Can you help me identify the parameter name to use for the default welcome intent?

    Thanks,

    Amit Kamble


    #ConversationalAI(Bots,AgentAssist,etc.)

    ------------------------------
    Amit Kamble
    SmartConnect Technologies Pvt. Ltd
    ------------------------------


  • 2.  RE: Passing fixed input parameter to Google Dialogflow CX - default welcome intent
    Best Answer

    Posted 09-27-2024 23:19
    No replies, thread closed.

    Amit,

    See if this discussion thread helps you out. 

    https://community.genesys.com/discussion/how-to-pass-input-from-genesys-cloud-cx-to-dialogflow-cx