Genesys Cloud - Main

Hi Everyone,

I'm trying to pass a fixed input parameter value to Google Dialogflow CX so that it can automatically go through the default welcome intent and move on to the next page.

This value will be sent from Architect flow using the Call Dialogflow CX block.

Can you help me identify the parameter name to use for the default welcome intent?

Thanks,

Amit Kamble

#ConversationalAI(Bots,AgentAssist,etc.)

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Amit Kamble
SmartConnect Technologies Pvt. Ltd
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Amit,

See if this discussion thread helps you out. 

https://community.genesys.com/discussion/how-to-pass-input-from-genesys-cloud-cx-to-dialogflow-cx

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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
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