Our tool allows users to move objects between instances of Genesys cloud. When attempting to promote an updated version of a worktype (with an added status restriction), they are getting the following message:
{"message":"There is a workitem flow associated to the worktype 895a0cce-ab90-45f1-947d-cdbca46a371b.","code":"pre.check.worktype.has.flow","status":409,"messageWithParams":"There is a workitem flow associated to the worktype {id}.","messageParams":{"id":"895a0cce-ab90-45f1-947d-cdbca46a371b"},"contextId":"ea8f3c8c-4bf0-4338-a676-63e9693be4cf","details":[],"errors":[]}
The message seems to indicate a change of the workitem flow - worktype relationship, but none of the fields of in the body of this request seem to represent the flow.
What is this message trying to tell us and what do we need to do to perform the update?
#PlatformAPI#PlatformSDK------------------------------
Austen Jackson
Software Architect
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