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Paynearme errors msg no capture

  • 1.  Paynearme errors msg no capture

    Posted 06-05-2025 18:46

    dajeroab85 | 2024-08-06 23:53:16 UTC | #1

    I am creating a data action to make payments on the PayNearMe platform using a secure IVR. If all the data is correct the Action returns me the data I need, but, if for some reason an error is generated I can't see it in Genesys. I tested using Postman creating a new payment and everything was fine and when I run it again it generates the following JSON

    { "status": null, "payment": null, "errors": null, "success": false, "msg": "The order has already been paid", "statusCode": 409 }

    This result is what I need to see in Genesys but it returns the following.

    Any suggestions would help me a lot.

    Regards

    Jason_Mathison | 2024-08-07 12:56:19 UTC | #2

    Unfortunately detailed data action errors are not returned to call flows. You can vote for that idea here: https://genesyscloud.ideas.aha.io/ideas/INB-I-1498

    If you need to solve this in the short term you could create a AWS Lambda / Google Function / Genesys Functions beta to make the call to PayNearMe in your own code, then always return a 200 response and indicate in the response body if the payment actually worked, or what error it returned.

    --Jason

    dajeroab85 | 2024-08-13 15:12:40 UTC | #3

    Hello

    Thank you very much for your reply. I will evaluate the feasibility and costs of doing this development externally with the suggestions you gave me.

    Thanks for the advice

    system | 2024-09-13 15:12:58 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 27721



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