Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Performance Workspace - Scheduled Exports Did Not Run - Daylight Savings Impact?

  Thread closed by the administrator, not accepting new replies.

  • 1.  Performance Workspace - Scheduled Exports Did Not Run - Daylight Savings Impact?

    Posted 03-10-2024 13:59
    No replies, thread closed.

    Hello, I wanted to open a thread in case anyone else experienced this issue. None of my scheduled export reports ran this morning, 3/10/2024. I have them set for 3:00 AM Eastern or after. Unsure if the Daylight Savings change impacted this somehow? With my exports set to 3:00 AM it should have been well after the changeover at 2:00 AM. Any feedback is appreciated, thank you.


    #Reporting/Analytics

    ------------------------------
    John Ohlund
    Newfold Digital
    ------------------------------


  • 2.  RE: Performance Workspace - Scheduled Exports Did Not Run - Daylight Savings Impact?
    Best Answer

    Posted 03-11-2024 08:51
    No replies, thread closed.

    Hi John, we don't have any reports of that yet but I'd like to take a look. Can you please report that to Customer Care and include the scheduled export details so development can triage?

    Thanks!



    ------------------------------
    Maisey Harris
    Senior Development Group Manager, Analytics UI & Reporting
    Genesys
    ------------------------------



Related Content