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  • 1.  Persistent Connection Detection using API?

    Posted 02-19-2025 00:12
    No replies, thread closed.

    Hi,

    does anyone know if there is a way to check if the persistent connection is enabled or not for this agent using API? 

    Thanks!


    #API/Integrations

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    Living on the beach and loving it!
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  • 2.  RE: Persistent Connection Detection using API?
    Best Answer

    Posted 02-19-2025 07:32
    No replies, thread closed.

    Hello Victor, 

    This is currently not possible. Persistent connection is one of those things that you have to check in the Genesys Desktop UI. 

    Cheers, 



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    Cameron
    Online Community Manager/Moderator
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