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  • 1.  Phone Selection

    Posted 03-08-2022 14:49
    Edited by David Harring 03-08-2022 15:02
    No replies, thread closed.
    Hi, 

    Is there a way to remove the option of agents having the capability to be able to deselect their phone in pure cloud?

    Thanks, 

    David 


    #PlatformAdministration

    ------------------------------
    David Harring
    SimpliSafe, Inc.
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  • 2.  RE: Phone Selection

    Posted 03-08-2022 19:50
    No replies, thread closed.
    There is an open Idea for this

    https://genesyscloud.ideas.aha.io/ideas/TEL-I-200

    Please vote and add your use case.

    ------------------------------
    Anton Vroon
    ------------------------------

    Original Message


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