Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  phonediscovery.mypurecloud.com

    Posted 04-04-2018 02:27
    No replies, thread closed.
    Hi.
    I was wondering if someone could give me an rundown on how that site works?
    I have a supportcase regarding provisioning hardphones and support are suggesting to use that to provision, and it does not work.
    I have tried to get the support engineer to explain how it works, but I don't really get a good answer, so I'm trying here.

    1. How does that site know that what org the phone is connected to?
    2. How does that site know what configuration to send to the phone?




    ------------------------------
    Patrick Giørtz
    Atea AS
    ------------------------------


  • 2.  RE: phonediscovery.mypurecloud.com

    Posted 04-04-2018 15:57
    No replies, thread closed.
    Patrick = 

    Have you read this article in the Resource Center? Does it answer your questions?

    Provision phones for PureCloud Voice
    https://help.mypurecloud.com/articles/provision-phones-purecloud-voice/

    ------------------------------
    Greg Shultz
    Genesys
    ------------------------------

    Original Message


Related Content