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Platform Client Invalid Character

  • 1.  Platform Client Invalid Character

    Posted 06-05-2025 18:01

    Veasnar_Yem | 2018-02-02 15:09:48 UTC | #1

    I'm referencing the platform client in an HTML page at the following CDN location: https://sdk-cdn.mypurecloud.com/javascript/17.0.0/purecloud-platform-client-v2.min.js. In IE 11 -- works fine in Chrome -- I get an "Invalid Character" error. Any ideas what the issue is?


    tim.smith | 2018-02-02 15:26:49 UTC | #2

    Can you share more information about this error? What are you doing when it's thrown? Is there a stack trace?


    Veasnar_Yem | 2018-02-02 16:02:53 UTC | #3

    It's occurring just when the file is trying to load (see attached).


    Veasnar_Yem | 2018-02-02 16:04:05 UTC | #4

    Here is the line it's referring to.


    tim.smith | 2018-02-02 16:09:58 UTC | #5

    Looks like it's an issue with the IE browser. IE 11 has been out of support for 2 years now, and Microsoft is not updating it to support modern JavaScript features (specifically ECMA6 features that were released in 2015). I would recommend upgrading to Edge, or any other modern browser, which has support for ES6 features.


    Veasnar_Yem | 2018-02-02 16:12:30 UTC | #6

    That was my initial thought as well, thanks for confirming.


    system | 2018-03-05 16:12:40 UTC | #7

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

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