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  • 1.  Poly VVX 250 and Genesys Cloud BYOC

    Posted 12-13-2022 12:04
    No replies, thread closed.
    Hi, is anyone here using Poly VVX 250 and Genesys Cloud BYOC? Is it working well and is it easy to setup?

    Any other (supported) phones worth considering?
    #PlatformAdministration
    #SIP/VolP
    #Telephony

    ------------------------------
    Andrew Lewis
    Health Management Ltd
    ------------------------------


  • 2.  RE: Poly VVX 250 and Genesys Cloud BYOC
    Best Answer

    Posted 12-14-2022 10:29
    No replies, thread closed.
    Hi Andrew

    This model is fully supported in our platform so you should not have issues to configure

    https://help.mypurecloud.com/articles/genesys-cloud-voice-compatible-phones/

    You can do manually or using provisioning as explained here

    https://help.mypurecloud.com/articles/about-phones/

    https://help.mypurecloud.com/articles/use-genesys-cloud-provisioning-service-phone-configuration/

    https://help.mypurecloud.com/articles/about-unmanaged-phone-configuration/

    If you have any doubt just let us know

    Regards

    ------------------------------
    Alberto Sagredo
    Sr Technical Account Manager EMEA
    Genesys - Employees
    ------------------------------

    Original Message


  • 3.  RE: Poly VVX 250 and Genesys Cloud BYOC

    Posted 12-14-2022 10:41
    Edited by Andrew Lewis 12-14-2022 12:13
    No replies, thread closed.



    Original Message


  • 4.  RE: Poly VVX 250 and Genesys Cloud BYOC

    Posted 12-14-2022 10:44
    No replies, thread closed.
    You are welcome

    Have a nice day!

    Happy Christmas!

    ------------------------------
    Alberto Sagredo
    Sr Technical Account Manager EMEA
    Genesys - Employees
    ------------------------------

    Original Message


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