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  • 1.  Port Information for (BYOC) Cloud from User Laptop

    Posted 01-30-2022 04:32
    No replies, thread closed.

    Hello Team,

    Port details  between Edge in AWS and  Customer Desktop for Genesys cloud

    Note: most of the information  we are getting from  resource center is about premises edge or core configuration. Hence exact url or app details for port is good.

    Regards,
    Vinayak Vagal


    #Implementation
    #Integrations

    ------------------------------
    Vinayak Vagal
    SmartConnect Technologies Pvt. Ltd
    ------------------------------


  • 2.  RE: Port Information for (BYOC) Cloud from User Laptop

    Posted 01-30-2022 18:30
    No replies, thread closed.
    Resource Center has all the information you need.

    https://help.mypurecloud.com/articles/ports-and-services-for-webrtc-phones-under-byoc-cloud/

    https://help.mypurecloud.com/articles/ip-addresses-for-the-firewall-allowlist/ - IP addresses under Genesys Cloud Media Services

    ------------------------------
    Kirill Matienko
    Solution Architect
    Genesys - Employees
    ------------------------------

    Original Message


  • 3.  RE: Port Information for (BYOC) Cloud from User Laptop

    Posted 01-31-2022 01:50
    No replies, thread closed.
    Hello Kirill,
    Thanks for the information.

    Regards,
    Vinayak vagal




    Original Message


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