Fedor_Egorov | 2023-05-04 07:42:32 UTC | #1
Hi, i know that post-call voice survey is not supported by Genesys, but I've found and use this: Https://github.com/mcphee11/genesys-cloud-voice-survey
it works well for NPS, but when i add 2nd question, i can't find proper input place. it using answerID: "answerOptions": [{ "id": "01b28df9-00cb-4ffa-9631-5cb9d5617920", "text": "1", "value": 1 }, { "id": "c31a11e5-391c-4720-a249-92da59f937b0", "text": "2", "value": 2 }, { "id": "aa2a8cc9-86d6-4e4b-976f-5768e2f238a2", "text": "3", "value": 3 }, { "id": "abf50314-5787-4a3a-91a8-cb0196608be2", "text": "4", "value": 4 }, { "id": "f911aa12-b2a3-497c-86da-1da3e3739ebc", "text": "5", "value": 5 }]
and in NPS question it's simple: "npsScore": 10 =>. "npsScore": $ {input.question2}
Do you have any ideas how i can solve it?
system | 2023-06-04 07:43:14 UTC | #2
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