zubair | 2023-03-28 00:29:09 UTC | #1
Hi Team,
When using following API to set the wrapup code, there is a field "tags": [] that allows to set List of tags.
POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/communications/{communicationId}/wrapup
here is the request body schema
{ "code": "", "name": "", "notes": "", "tags": [], "durationSeconds": 0, "endTime": "", "provisional": true, "disableEndTimeUpdates": true }
Is the tag data visible in UI i.e. is there a performance view that shows the values assigned?
Thanks Zubair
Jerome.Saint-Marc | 2023-03-28 20:41:22 UTC | #2
Hello,
No, the wrapup tags are not displayed in the performance views (not displayed in UI). They are available at the API level - in Conversation Details - wraUpTag attribute (POST /api/v2/analytics/conversations/details/query, GET /api/v2/analytics/conversations/{conversationId}/details, ...).
Regards,
zubair | 2023-03-28 20:41:20 UTC | #3
Thanks Jerome.
Cheers
system | 2023-04-28 20:42:13 UTC | #4
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