Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Prepopulate queue field with last used queue

    Posted 09-14-2021 14:59
    No replies, thread closed.
    Curious to see if anyone is experiencing issues with Prepopulate queue field with last used queue - It has happened a few times where the last queue used does not prepopulate even thou I've successfully placed a call.
    #Telephony

    ------------------------------
    Harold Altamirano
    R1 RCM
    ------------------------------


  • 2.  RE: Prepopulate queue field with last used queue

    Posted 09-15-2021 18:33
    No replies, thread closed.

    Check the Preferences for Interactions.




    ------------------------------
    Michael Joseph Carreon
    Dexcom, Inc.
    ------------------------------



Related Content