Daniel_Ondiviela | 2019-03-19 12:01:29 UTC | #1
Hi. I have exactly the same problem than here:
https://developer.mypurecloud.com/forum/t/voice-cobrowse-trying-to-discover-web-socket-url-but-the-connection-has-no-discovery-url/3785
I'm trying to do voice cobrowse, following the tutorial of the developer website. I've customized the javascript code to include my orgGuid, orgId & orgName
My deployment key is inserted in this part of the code:
https://cobrowse.mypurecloud.com/cobrowse-jsapi-v1.js?deploymentKey=YOUR_DEPLOYMENT_KEY_HERE
But I keep getting the error shown in the screenshot.
My allowed domains in cobrowse config are:
*.force.com sites.google.com https://sites.google.com .
I keep getting the "HTTP Authentication failed; no valid credentials available"
Can you please help?
tim.smith | 2019-04-05 18:05:21 UTC | #2
Apologies, this post slipped through the cracks. I've discussed with the co-browse team, and they don't see anything obviously wrong here. Please open a case with PureCloud Care for further investigation.
system | 2019-05-06 18:05:22 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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