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processingPrompt noValue=true is not working

  • 1.  processingPrompt noValue=true is not working

    Posted 06-05-2025 19:15

    Ihor | 2023-12-21 19:38:32 UTC | #1

    I have an inbound call flow which has a data action with processingPrompt NoValue: true

                                  • callData:

    name: Call Data Action processingPrompt: noValue: true But when i publish it and check the architect flow UI i can see that data action is set to System Prompt. Why does not the architect honor the processingPrompt NoValue?

    charlie.conneely | 2023-12-19 15:20:20 UTC | #2

    Hi Ihor

    I'm not seeing this behaviour on my end. Everything is working fine. I did notice my test flow had these properties also:

    inboundCall:
    # ...
    settingsActionDefaults:
        callData:
          processingPrompt:
            noValue: true

    Maybe this could help in your case?

    Also, would you mind adding the Architect tag to this post? I don't believe this is CX as Code related

    -Charlie

    Ihor | 2023-12-21 19:42:30 UTC | #3

    I found that the issue occurs if there is a processing prompt specified in the default data action settings. However i want for some specific data action not to use processing prompt so i set it noValue:true. Why does architect not tolerate a local data action setting and overwrite with the default settings. Not that it works if i do it via UI so it should work when using archy or terraform.

    system | 2024-01-20 19:43:07 UTC | #4

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 23765



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