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Profile Rols and Permssions

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  • 1.  Profile Rols and Permssions

    Posted 08-12-2021 18:53
    Edited by Curtis Wheathley 08-12-2021 18:57
    No replies, thread closed.
    Hi Community, 

    Is there a way to export role and permissions for each role type? I'm trying create a matrix with the Role and the attributes assigned.

    Example:

    Position

    Roles to assign in Genesys

    Agent

    Employee, Communicate – User, User

    Supervisor, Trainer, Call Center Manager

    Employee, Communicate – User, User, Supervisor


    #Reporting/Analytics

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    Curtis Wheatley
    Herbalife International of America, Inc.
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