Genesys Cloud - Developer Community!

Just so all of you know. Past few days i saw i curious bug related to prompts, if you create the prompt and dont set the acceptable atributtes for .WAV .

You can upload it, it will play, but when you set it on Architect, you will receive an error related to "Main sequence", in this case it could be the audio file that you uploaded 😀.

(Posting for the badge😁)

haha, posting for the badge (I need to do that as well some time, gotta find a bug to make a post now haha)

But seriously, that seems odd and very worrying.. I don't think architect should accept the upload if there is something wrong with the file.
Even worst, if it plays the file after uploading on architect, but only fails when actually trying to play it on a call flow.

Can you share what exactly was wrong with the .wav file attributes?